Terms of Service

Agreement

By accessing Shovelready, creating an account, or completing a purchase, you agree to these Terms, the Privacy Policy, the Refund Policy, and the Advisory & Liability Notice. If you use Shovelready for an organization, you confirm that you can bind that organization.

The service

Shovelready Technologies Inc. provides software and analytical reports for development decision support. Coverage is currently limited to Capital Regional District and Metro Vancouver, and not every municipality within a region is covered to the same depth at any given time. Availability, supported municipalities, data sources, features, and estimates may change. Shovelready is not a municipal service or professional adviser.

Accounts and acceptable use

Keep account credentials secure and provide accurate account information. Do not misuse the service, attempt unauthorized access, interfere with its operation, evade product limits, scrape protected content, reverse engineer non-public systems, or use Shovelready unlawfully. You are responsible for activity under your account.

What you can buy

Prices are shown in Canadian dollars unless stated otherwise. Taxes may be added where required. Shovelready is sold by region. Two regions are offered: the Capital Regional District, which includes Victoria, and Metro Vancouver. A subscription gives access to the municipalities of the region or regions it names and no others.

Free trial. A region subscription — one region or both — may be started with a 7-day free trial. You provide an email address, account details and a payment method at signup. No charge is made during the trial. Unless you cancel before the trial ends, the subscription begins automatically and the first monthly payment, at the price shown at signup, is taken on the day after the trial ends. You may cancel at any point during the trial from your account or by emailing us, and you will not be charged.

Region access, billed monthly for one region or both. This buys access to the site for the region or regions the subscription names. It renews monthly until cancelled; cancellation takes effect at the end of the paid billing period.

Reports are separate. A region subscription does not include reports. Each report is purchased individually, in addition to the subscription, and may also be purchased without a subscription.

Enterprise. Multiple users on one account and volume pricing on reports are arranged by agreement with us rather than bought from the site. Where a written agreement or order form exists, it governs in place of this section.

Refund eligibility follows the Refund Policy.

Reports and intellectual property

Shovelready and its software, models, branding, and compiled content remain our property or that of our licensors. Subject to payment and these Terms, you may use purchased reports internally for your business and share them with advisers, lenders, investors, and project counterparties. You may not resell, republish, or use the service to build a competing dataset or product without written permission.

Decision-support limitations

Estimates and reports are subject to the Advisory & Liability Notice. You must independently verify material facts before committing money, acquiring property, designing a project, or filing an application.

Suspension, termination, and changes

We may suspend access for security threats, non-payment, material breach, or unlawful use. We may update the service and these Terms; material changes will be posted with a revised effective date. Provisions that by their nature should survive termination—including payment, intellectual property, disclaimers, and liability limits—continue to apply.

Governing law and contact

These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable there, without limiting rights that cannot legally be waived. Questions may be sent to ryan@getshovelready.net.